Copyright 2007 softweb.info softweb.info http://softweb.info en http://softweb.info/software/deksi_crm_53.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/livechat_contact_center_55.html LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.[click link for full description and downloads] http://softweb.info/software/deksi_crm_521.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/deksi_crm_51.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/deksi_crm_50.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/smp_professional_edition_1221.html Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, file integrity check, environment variable fetching, improved RUN and getting result added.[click link for full description and downloads] http://softweb.info/software/deksi_crm_46.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/smp_professional_edition_1202.html Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. [click link for full description and downloads] http://softweb.info/software/deksi_crm_43.html DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.[click link for full description and downloads] http://softweb.info/software/livechat_contact_center_521.html LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.[click link for full description and downloads] http://softweb.info/software/shut_up_and_reboot_2006.html Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.[click link for full description and downloads] http://softweb.info/software/request_tracker_31.html Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.[click link for full description and downloads] http://softweb.info/software/metalan_18.html Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools[click link for full description and downloads] http://softweb.info/software/adventnet_manageengine_servicedesk_plus_6.html ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.[click link for full description and downloads] http://softweb.info/software/knowledgebase_deluxe_28.html KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.[click link for full description and downloads] http://softweb.info/software/internet_organizer_deluxe_28.html Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.[click link for full description and downloads] http://softweb.info/software/logonmypc_36.html LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.[click link for full description and downloads] http://softweb.info/software/global_site_support_112.html Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required [click link for full description and downloads] http://softweb.info/software/dna_helpdesk_2.html Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req [click link for full description and downloads] http://softweb.info/software/datatrack_system_252647.html The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.[click link for full description and downloads] http://softweb.info/software/call_centre_102.html Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.[click link for full description and downloads] http://softweb.info/software/bridgetrak_help_desk_software_70_build_162.html Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.[click link for full description and downloads] http://softweb.info/software/boldcenter_operator_client_net_413.html Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.[click link for full description and downloads] http://softweb.info/software/been_there_done_that_2006.html Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.[click link for full description and downloads] http://softweb.info/software/adventnet_manageengine_desktop_central_50.html This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports. It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.[click link for full description and downloads]