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Ontiva Fusion Suite 1.0
Fully integrated solution that facilitates real-time sales and customer supportEnglish
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Downloads:
Total: 1 | today: 0
Hits:
16
Publisher:
OS Support:
Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
License:
Shareware | Price: 14.99 USD
Date added:
2007-08-02 17:47:33
Language:
English
Filesize:
7.48 Mb
Ontiva Fusion Suite 1.0
Description: Ontiva Fusion Suite 1.0:
ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale!With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company's operating costs.The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base.Please click on http://www.ontiva.com/features.asp for a complete list of features.
keywords: Ontiva Fusion Suite:Live support, crm, live chat, website support, website tools, website crm, ontiva, fusion, live person, boldchat
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