RealTimeQuery 3.0

Description: RealTimeQuery 3.0:

The perfect tool for offering live help to your website visitors. With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you. The implementation process in your website is easy, just few HTML code lines. It is possible to use several visitor interfaces on different parts of your website. The program writes for you the HTML you need to add to your webpages. The visitor interface is small and loads quickly on your visitors' browsers. The visitor interface is based on Flash, ensuring that 98% of your visitors will not need to install any plugin. RealTimeQuery uses different visitor interfaces. You can select the one that looks better with your website design. Each new connection opens a chat. You can handle multiple chats at the same time. Chats are integrated in the same application making them easy to handle. Also, you can organize them in cascade, tile or freely. The program includes a tab letting you switch from chat to chat. You can enable or disable the system at the click of a mouse. The program includes an integrated FTP that automatically uploads a JavaScript file to your webserver changing your presence with total ease. RealTimeQuery does not have monthly fees.

keywords: RealTimeQuery:live help, customer support, live chat, website chat, operators

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